RETURNS & EXCHANGES:
We do not accept returns or exchanges.
We are attempting to keep our prices as low as possible for our
customers and still keep the doors open. In order to do this we have to have
a very strict return policy. PLEASE DO NOT PLACE
AN ORDER FOR ANY OF OUR PRODUCTS UNLESS YOU ARE VERY SURE THAT IT IS WHAT YOU
WANT. We would rather answer a zillion questions via e-mail
before you make your purchase in order to determine that the product is something
that will work for you and your particular application.
We are VERY accessible via e-mail and phone so please take the
time to contact us with questions before ordering. (800) 637-6401 or (707) 459-9124
or E-Mail: CPG@pacific.net
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DEFECTIVE OR DAMAGED PRODUCTS:
If a product arrive damaged or is defective we will accept it
back and will either replace it or issue a refund. If it is covered by a manufacturer
warranty you will be returning it back to the manufacturer for replacement.
Be sure to keep the box that the item(s) came in so we can file a claim with
UPS or USPS! Please contact in writing about the problem. We have to have all
claims in writing.
